All information that a User submits to the Studio. This definition includes, where applicable, the definition of “Data” provided in any applicable Data Protection Law.
1.2. Data Protection Law.
The videogame software entitled “Winding Worlds”.
This document right here, which may be updated from time to time.
1.5. The Studio.
KO-OP MODE INC, a Canadian Corporation.
Any person who accesses the Game, either on that person’s own behalf or on behalf of another person or entity, and is not an agent or employee of the Studio.
3. DATA COLLECTED
The Game collects information about play and stores it on Apple services such as iCloud for cloud saves, and Game Center for achievements. The Studio does not store any such personal or gameplay data on its servers.
3.2. Customer Service.
When you contact the Studio, the Studio may collect the following Data, which may include personal Data, from Users or third parties:
3.2.2. E-mail address.
3.2.3. Address or other geolocation information.
3.2.4. Apple PlayerID (or similar information).
4. DATA COLLECTION
The Studio may collect Data in the following ways:
4.1. By Users
Data may be given to the Studio by Users themselves; for example:
4.1.1. When a User accesses the Game software through Apple Arcade.
4.1.2.When a User contacts the Studio through the its website, by telephone, postal mail, e-mail, or through any other means.
4.1.3.When a User elects to receive marketing communications from the Studio.
4.1.4.When a User uses any other service provided by the Studio.
4.2. Third Parties
Data may be received from other sources including third parties and publicly available sources, such as:
4.2.1. Apple Inc., along with its corporate parents, subsidiaries, and other related companies.
4.2.2. Marketing information service providers.
Data may be collected automatically from Users when accessing the Game via Apple Arcade.
5. USE OF DATA.
Any or all of the aforementioned Data may be required by the Studio from time to time in order to provide Users with the best possible service and experience when playing the Game.
Data related to gameplay are collected by the Studio and stored on Apple servers. Such data are used for purposes such as cloud saves and achievements.
5.2. Customer Support.
Customer support data may be used for purposes such as:
5.2.1. Internal record keeping.
5.2.2. Improving the Studio's products and services.
5.2.3. Transmission by e-mail or other means of marketing materials that may be of interest to Users, when they have elected to receive such materials.
6. SHARING DATA
The Studio may share User Data with the following persons for the following reasons:
The Studio's employees, professional advisors, and other agents, in order to provide maximum benefit from the Studio's services to Users at minimum cost.
Apple Inc. in order to facilitate bug fixes, patches, gameplay updates, and the like.
6.3 Law Enforcement.
Regulatory and law enforcement authorities, in order to facilitate the detection of unlawful activity or regulatory non-compliance.
The Studio may use User Data for the above reasons if the Studio deems it necessary to do so for a legitimate purpose. If a User is not satisfied with this, then the User has the right to object in certain circumstances. (See Section 10, “User Rights” below.)
For the delivery of direct marketing to Users via e-mail or other reasonable means, the Studio will obtain User consent, either via direct consent (“opt-in”) or implied consent (“soft opt-in”). A soft opt-in is a specific type of consent which applies when Users have previously interacted with the Studio (for example, if a User contacts the Studio to ask for details about a particular product, and the Studio is marketing similar products/services). Under "soft opt-in" consent, the Studio will take User consent as given unless specifically refused or withdrawn. For other types of marketing, the Studio will obtain explicit consent by, for example, providing a check box which signifies that the User has consent to marketing contact. Users have the right to withdraw consent for marketing contacts at any time.
8. DATA RETENTION.
9. DATA SECURITY
If a User suspects any misuse or loss or unauthorized access to User Data, then immediately contact the Studio at [email protected]
10. USER RIGHTS
Users have the following rights in relation to User Data:
10.1. Right to Access.
The right to request copies of the information the Studio holds about that User at any time, or to request that the Studio modify, update or delete such information. The Studio will not charge a User for access to the data the Studio has about that User, unless the request is unreasonable or duplicative. The Studio may, in its discretion, refuse such a request where the law allows. If the Studio refuses such a request, the User may further request an explanation for the refusal.
10.2. Right to Correct.
The right to have a User's Data corrected if it is inaccurate or incomplete.
10.3. Right to Erase
The right to request that the Studio delete or remove that User's Data from The Studio's systems.
10.4. Right to Restrict Use of User Data.
The right to "block" the Studio from using User Data, or to limit the ways in which the Studio can use it.
10.5. Right to Data Portability.
The right to request that the Studio move, copy, or transfer a User's Data.
10.6. Right to Object.
The right to object to the Studio's use of a User's Data, including where the Studio uses it for otherwise legitimate reasons.
11. DECLINING OR WITHDRAWING.
Users may decline to provide Data, or, after agreeing, may subsequently withdraw permission for the Studio to collect Data. However, by declining or withdrawing, certain options and game modes may become unavailable, including online play.
To ask questions regarding User Data, to exercise any of the User Rights set out above, or to withdraw a User's consent to the processing of User Data (where consent is the Studio's legal basis for processing that User’s Data), contact the Studio via e-mail at [email protected].
The Game collects, uses, and discloses non-personally identifiable Data related to gameplay from under-age Users in the same way as for other Users, as described in this policy. The Game’s use of under-age Users’ data is limited to support internal operations of the game. Parents can learn more about how the Studio handles data by contacting [email protected].
It is important that Data held by the Studio about Users are accurate and current. The Studio requests that Users inform the Studio if that Data changes while being stored by The Studio.
15. TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA.
Users located in or subject to the jurisdiction of the European Economic Area (EEA) are advised that Data that the Studio collects may be stored and processed in and transferred to countries outside of the EEA. Please note that the Studio’s principal place of business is located within Canada. Therefore, for the avoidance of doubt, Users should assume that User Data will be stored in, processed in, and transferred to countries outside of the EEA. Users who do not accept this should not access the Game.
16. CHANGES OF OWNERSHIP AND CONTROL.
The Studio may expand or reduce its business, and this may involve the sale or other transfer of control of all or part of the Studio. Data provided by Users will, where it is relevant to part of the Studio's business being transferred, be transferred along with that part, and the recipient shall be permitted to use the Data for the purposes for which it was originally supplied to The Studio. The Studio may also disclose User Data to a prospective purchaser of its business or any part thereof, so long as it uses reasonable diligence regarding such purchasers and provides reasonable safeguards for the protection of such Data.
17. CHOICE OF LAW.
18. TRANSFER OF RIGHTS.
20. CHANGES AND REVISIONS.
21. CUSTOMER SUPPORT.
Customer support inquiries should be directed to [email protected] Technical and game support will be freely provided within 48 hours of the receipt of a ticket. The support email will continue to be available until at least September 1st, 2022. For inquiries regarding Apple Arcade service or device compatibility, please direct questions to https://support.apple.com/contact.
By email: [email protected]
We offer a mailing list signup through our website, event booths, and through some storefronts.
We do not sell or otherwise disclose any portion of our email list to third-parties, with the exception of the vendor that provides our mailing list services as necessary to distribute the emails. If you join our email list, we retain your email address until you ask to be removed. Instructions on how to unsubscribe are contained in all messages sent to the email list.